PROMOTING NURSING WORKPLACE HAPPINESS THROUGH PEER DEBRIEFING: A SHARPER MODEL
Background: Nurses experience constant stresses due to high expectations from their clients, frequent quality control, and tensions from working with interdisciplinary team. Shift works resulting in disruptions of sleep and social patterns inevitably affects nurses quality of life and increases the chance of clinical errors. A survey of nurse satisfaction between 2015-2017revealed that only 58.06%, 53.93% and 74.65%of nurses felt they were satisfied with their work. It is therefore urgent that workplace happiness be put in place to reduce stresses among nurses. Peer support has shown to be effective with workplace stress reduction and team learning promotion.
Objectives: We developed and evaluated the peer debriefing or a SHARPER Model.
Methods: Based on SHARP Model, we developed a SHARPER Model for peer debriefing, and piloted it with 16 nurses who identified themselves as needing an emotional support. We conducted baseline and post-implementation assessments of nurse satisfaction and workplace happiness.
Results: The SHARPER Model consists of 7 steps: Set objective, How did it go?, Address concern, Review point, Plan ahead, and Emotional Release. Nurses reported much higher satisfaction and happiness in terms of emotional release, express of concerns/needs, interpersonal relationships, teamwork, competency development/learning, and workplace happiness.