AN APPLICATION OF CHANGE INTELLIGENCE, MINDFULNESS AND 7-EYE MODEL IN CLINICAL SUPERVISION

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Yaowalak Kumkwan, R.N., M.N.S.
Thaworn Lorga, R.N., Ph.D
Prissana Nuanboonruang, RN, DNS.
Sureeya Satjachuaychai, RN.

Abstract

Clinical supervision is a management tool to improve the quality of health services. It is imperative that clinical supervisors have well-founded knowledge, understanding, and competencies to deliver effective clinical supervision processes and better outcomes. This article proposes that mindfulness and change intelligence can be used to enhance the effectiveness of clinical supervision, and illustrates how these three concepts can be integrated into existing clinical supervision model. Mindfulness equips clinical supervisors with the ability to focus on the presence and thus having the awareness on what is going on during the supervision process. Change intelligence helps supervisors to have better understanding about themselves and the supervisees about their readiness for change which is the ultimate goal of clinical supervision. The paper also presents the training program developed by the authors on clinical nursing supervision which integrates change intelligence and mindfulness with seven-eyed model of clinical supervision. This training program was successfully implemented with a group of 50 nurse managers.

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